SHIPPING AND RETURNS
US Domestic Shipping
Orders are generally shipped within 1-2 business days of order.
The shipping method and shipping price are calculated automatically by the shipping company according to your choice in the shopping cart.
International Shipping
Atakam Teleport does ship internationally! All pricing is in US dollars. We have shipped to countries all over the world and orders are generally received within 5-20 business days of shipment, depending on the country's customs procedure. International orders have a shipping price calculated by shipping operators. International orders are shipped through the US post. Atakam Teleport is not responsible for duties paid to receive packages. Duties and Customs fees vary by country and are out of Atakam Teleport's control, therefore they are not included in shipping costs.
Returns
We cannot accept returns or exchanges from international orders at this time unless you return the merchandise at your expense. Returns will be processed minus the original shipping rate.
Non-defective merchandise (wrong type) may be exchanged for another item of equal or lesser value. The item must be unopened and undamaged to be exchanged. Please email office@ataporta.com with the exchange request and we will be happy to send you a free USPS return label and replace the item with another one of your choices. We are sorry that refunds cannot be given at this time for merchandise that is not defective from the manufacturer.
Returns on defective merchandise are accepted within 30 days of receipt of merchandise. Please email office@ataporta.com with the request and we will be happy to send a free USPS return label and refund your credit card once the item is received by Atakam Teleport.